Private policy

Fascano is committed to protecting the privacy of its visitors and users. This privacy policy specifies the information that Fascano can better process or use to serve visitors and users while using our website: (website) or the application of our customers on the mobile phone (the customer application) and the staff application (the staff application). The customer application and employee application will be collectively referred to as the 'application. Please review the following carefully to understand our privacy practices. If you have questions about our privacy policy and connections files, please contact us at:

1- Definitions

"Customer" means the person who installed the application for possible use or use of the application.

"Business" means the party that provides Fascano services to its clients (clients).

“Employees” means the person who is either the registrar and / or the employer or the person to whom the company has been granted access to the employees ’application and business website.

2- For what purpose do we process your personal data?

A- Technical and Functional Administration of Application

When using our app, we process technical data such as information about application version, manufacturer, model, and operating system for your mobile device. We use this data to enable us to provide the appropriate functions for the application solve technical difficulties and provide you with the correct and most current version of the application and to improve the functionality of the application.

B) Business account

When you register as a business, we will collect your business name, address, email address, country, language, password and exact location of your business where you will use Fascano and your IP address. We will use your company’s contact details to send you a welcome email to verify your username and password, to contact you in response to your inquiries, and to send you service-related announcements, for example, if the service is temporarily suspended for maintenance. We will use your registration information to create and manage your Fascano account. We may deactivate your account if we suspect that you are using our app to commit fraudulent or illegal acts or if you violate our terms of use.

When you register on your company's team, we will collect an email address and password for this person. This information will only be used for authentication purposes, send a welcome email to verify your username and password, and communicate in response to inquiries.

Application license

Because of your compliance with these Terms of Use, Fascano grants you a limited, non-exclusive, non-transferable license to download and install a copy of the application on a mobile device or computer that you own or control, and to run this version of the application only for your personal use.

You may not

(1) License, sub-license, sale, resale, transfer, assignment, distribution, commercial exploitation or application in any other way for commercial purposes or made available to any third party;

(2) To amend or create derivative works based on the service or application;

(3) create online "links" for the service, "frame", or "mirroring" of any application on any other server, wireless device, or Internet-based device; (d) reverse engineer or access the service in order to (a) build a product Or a competitive service, (b) building a product using ideas, features, functions, or graphics similar to the service, or (c) copying any ideas, features, functions, or graphics of the service, or

(4) Starting an automatic program or script, including but not limited to spiders on the web, web crawlers, web robots, web ants, web indexers, robots, viruses, worms, or any program that may offer Multiple server requests per second, or unjustified bearing or hindering the operation and / or performance of the service.

Access and download our apps from the Apple APP store

For any application accessed through the Apple App Store ("App Store Sourced Application") or "downloading from the application", you will only use the application of the App Store Sourced: (i) on a branded Apple product running iOS (system Operation of Apple (Software); and (2) as permitted by the "Terms of Use" set forth in the Apple App Store Terms of Service. Fascano reserves all rights to the application and is not expressly granted to you under these terms of use.

When you register on your company's team, we will collect an email address and password for this person. This information will only be used for authentication purposes, send a welcome email to verify your username and password, and communicate in response to inquiries.

C) For the work of Fascano application properly.

Unknown requests: When you send an order or request from the customer application, the order contents information about your location (schedule number) will be sent inside the company. No personal information will be sent. However, employees will be able to see statistics about the total number of requests that you made (in any business) that succeeded and / or were reported as abuse, this anonymous information can help employees determine the validity of the request.

Payment notifications: When you place an order or request, we will keep you informed of the status of your order. This will be done through a payment notification. If you do not wish to receive push notifications, you can always withdraw your consent by changing your settings via the settings page of your mobile device.

D) Payment processing:

When you register as a business, your billing information is on prepaid to the payment processing provider of your choice, to process payments for the Fascano service.

E) E-Marketing

Fascano may use your contact details to send you general updates regarding Fascano news, special offers and promotions. You can unsubscribe at all times to receive these updates.

F) Generating management information and statistical data

Fascano uses your personal data in an anonymous and comprehensive form to closely monitor the features that the service uses to analyze usage patterns and to determine where we should provide or focus our services. We may share this anonymous information with third parties for industry analysis and statistics.

H) Managing public forums

The site and application may provide publicly accessible blogs and community forums. We will use your personal data such as your name, email address, messages or content that you choose to publish to manage and provide you with these services. Be aware that any information you provide in these areas can be read, collected and used by others who access it. To request removal of your personal information from our blog or community forum, please contact us at:

3- Children under the age of 18

Fascano is concerned with the safety of children. Since our service is not intended for children under the age of 18, we do not intentionally collect personal information from anyone under the age of 18. If we note that we collected personal information from a child under the age of 18, we will delete that information immediately.

4- Disclosure of information

We may employ companies and individuals from third parties to facilitate or provide a Fascano service on our behalf, to process payment, and provide customer support, to perform website related services (for example, but not limited to, maintenance services, database management, web analytics, and improving website features ) Or to help us analyze how our services are used. These third parties are only allowed to access your personal information to perform these tasks on our behalf, and they are obligated under the contract not to disclose it or use it for any other purpose.

Fascano will disclose your personal data to the extent required by law, or necessary to establish, exercise or defend legal claims and legal procedures and procedures; or in an emergency related to your health and / or safety.

5- Your rights

As a user, you are entitled to information related to your account, including the information you provided to us. You can at any time request to correct or erase your personal data, and to object to any processing of your personal data by emailing us at . We will respond to your request and / or correction within four weeks. You can also modify your personal data and withdraw any specific approval using your Fascano account.

Erasing this data may mean that you will no longer be able to use the Fescano service for your business because we only store the data strictly required for Fescano to function properly and / or for billing purposes.

6- Confidential

Unless otherwise specified in this Privacy Policy, we will keep your information until you cancel your Fascano account, or until your Fascano account becomes inactive for a year. If you wish to cancel your Fascano account and request that we do not use your information to provide services for you, please contact us at . At the end of the one-year inactivity period, we will alert you and give you two weeks to reactivate your Fascano account or recover any personal information you want to keep. After deleting your account

We will hide your identity, unless this data is necessary to comply with a legal obligation or to resolve disputes.

7- Safety

Fascano has taken appropriate technical and organizational security measures against losing your personal data or illegally processing it. For this purpose, your personal data is stored securely in our database, and we use industry- standard and commercially reasonable security practices such as encryption, firewalls, and SSL as well as physical safeguards for sites where stored data exists.

(However, when the encryption technology is effective, no security system can be compromised. We cannot guarantee the security of our database, and we cannot guarantee that the information you provide when it is sent to us online is not intercepted. Any transmission of information by you to Fescano is at your own risk. We recommend that you do not reveal your password to anyone.

9- Changes to this Privacy Policy

We may update this privacy statement to reflect changes in our information practices. If we make any material changes, we will notify you via email and via a notice on the site before the change becomes effective. We encourage you to periodically review this page for the latest information on our privacy practices.

10- Contact data:

Fascano Services

Address: Haverstraatpassage 25A 7511EV, Enschede

The Netherlands

kvk number: 75284650

BTW: 860222792